Well maybe its a little late being June and all but we had a real scare during May.
As a lot of you already know Steve was taken to hospital at the beginning of May with a suspected heart attack which turned out to be a little bit more serious, fortunately he has made a good recovery and is on the mend. All cards and good wishes have been given to Steve and i know he wants to thank all those who sent them. He has taken to turning up in the office and does answer the phone on occasions which as he is the technical guy when it comes to candle making means we can now operate the helpline properly again (just leave a message if you get the answer machine and he will return your call).
I would like to apologise again to any of our customers who had a few problems at the beginning of May which was caused by Steve suddenly disappearing from our ranks; now we know how much we still need him!.
Any way we are now looking to build up the CandleShack fragrance range and we welcome any suggestions for scents that you would like to see added. We have our own scent maker now and he has a catalogue of fragrances that you would not believe and we have been testing them as fast as we can so we can make them available. The CandleShack fragrances are still going to be made on the idea that they will be single fragrances that can be used as a stand alone fragrance or mixed to make your own candle making scent.
We continue to add to the US candle making fragrance list with six or more new scent's each month and we accept any suggestions for new fragrances.
The Soya+ wax was found to have a problem and we are still investigating the problem to see if it was a particular batch or if there is a problem with the new formula and the wax as a whole. Hopefully i will have the answers for you next newsletter.
A whole new range is coming soon and I'm afraid that is all i can say i am not even allowed to tell you what it is a range of. A lot of people have asked and it will be on the site before Xmas.
I can tell you we are testing another wick for natural wax and hope to be able to offer more detailed help with wicking natural wax next month.
No comments:
Post a Comment